Jennifer Seyller serves as the Chair of Customer Experience and Product Lifecycle Management at Mayo Clinic, where she is part of the executive leadership team within the Marketing Department. In her role, she spearheads the strategy, planning, and implementation of customer experience initiatives, focusing on creating personalized interactions for prospective patients.
As Chair, Jen leads a team that has established a vision for customer experience and developed capabilities to seamlessly integrate digital and physical touchpoints. She is focused on innovating strategies for content integration and advancing next-generation personalized marketing and communications to enhance integrated experiences.
Jen joined Mayo Clinic in 2021, bringing with her 24 years of experience at Hallmark Cards, where she held various executive positions in product innovation, brand marketing, retail operations, and customer experience. She was also a member of Hallmark’s Executive Inclusion Council, promoting diversity, equity and inclusion initiatives.
She holds a Bachelor of Science in Marketing and International Business from Drake University, and has been involved Cornerstones of Care, where she is currently serving in the role of Chairperson of the board.
